Shipping policy
📦 Shipping Policy
Thank you for shopping with Prime Supplies NY! We're committed to delivering your home cleaning essentials quickly, securely, and affordably.
📍 Shipping Locations
We currently ship across the United States. If you're located outside the U.S., please contact us before placing your order.
🚚 Processing Time
Orders are processed within 1–3 business days after payment is confirmed. You’ll receive a confirmation email once your order is on the way.
⏱️ Estimated Shipping Time
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Standard Shipping: 5–10 business days
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Expedited Shipping: 2–5 business days (when available)
Please note: Shipping times may vary during peak seasons or due to carrier delays.
💵 Shipping Rates
Shipping rates are calculated at checkout based on your order size, weight, and destination.
📦 Tracking Your Order
Once your order ships, you'll receive an email with a tracking number so you can follow its journey to your doorstep.
❗ Delays & Issues
We are not responsible for delays caused by carriers, incorrect shipping addresses, or weather conditions. If your package is delayed or missing, please reach out to us at primesuppliesnyllc@gmail.com and we'll assist promptly.
📬 Questions?
If you have any questions or special requests, feel free to contact our support team at primesuppliesnyllc@gmail.com